Billing + Collection

Change of Address
Check or change billing name/address on accounts.
Direct pay questions - sign up & mail, stop direct pay, change of information for direct pay.
Do we accept charge cards?
Do we accept phone payments?
Does the Water Department have a drop box & location?
Explain/prepare corrected or monthly bill.
Final bill - read, service request or copy.
GM and Chrysler call for reads, not yet billed and for copies of bills
High bill call, service order appointment to check read and check for leaks.
History Request, Water Status and/or Account Balance
How can a direct pay form be obtained?
How quickly can direct payment of a water bill be set up/changed?
Landlord Tenant Agreement information
Where/how do I pay a bill.
Who can be contacted about questions concerning the direct payment of a water bill?
Who can I contact about Water billing refund requests?
Who do I contact about missing payments not posted to my account?

Delinquency

Bankruptcy account information
How can a direct pay form be obtained?
How quickly can direct payment of a water bill be set up/changed?
Tax roll - lien transfer information
Who can be contacted about questions concerning the direct payment of a water bill?

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